Privacy Policy for SCL Locksmith & Security
Effective Date: February 13, 2025
SCL Locksmith & Security (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and how we safeguard it when you interact with our website, services, and products. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us when you use our services, request a quote, or contact us. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing address, and other personal details.
- Service Information: Details about services you request, such as locksmith services, security system installations, and repairs.
- Payment Information: If you purchase a service or product, we may collect your payment information, including credit card details or bank account information, though payment processing is handled by a third-party service provider.
- Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, device information, and browsing activity. This is used to improve the user experience and site functionality.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Process transactions and provide customer support.
- Respond to inquiries and resolve issues.
- Send important service-related communications, including confirmations, updates, and promotional offers (if you’ve opted in).
- Monitor and analyze website traffic and usage to improve user experience and site performance.
- Comply with legal obligations and protect our rights.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share information with third-party service providers who assist in delivering our services (e.g., payment processors, hosting services, etc.). These providers are obligated to protect your data.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption and other security measures to safeguard sensitive data.
However, please be aware that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to access, correct, update, or request the deletion of your personal information. You may also request a copy of your data. If you wish to exercise any of these rights, please contact us using the details below.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Business Name: SCL Locksmith & Security
- Phone: 07394 867111
- Email: sclocksmithsunderland@gmail.com
- Website: www.sclocksmithsunderland.co.uk
- Location: Washington, United Kingdom
By using our website and services, you consent to the terms of this Privacy Policy.